Identity of the Data Controller

Te Conectamos tu Llamada SL, with CIF: B88317276 and registered address at Calle Parque Bujaruelo, 25 – 1 Loc 3, Alcorcon, 28924, Madrid, acts as the data controller responsible for collecting and processing personal data within the scope of its activities.

The purpose of this privacy policy is to explain how personal data processing is implemented by Te Conectamos tu Llamada SL through its website accessible via the site’s URL, and the rights available to individuals under current regulations.

Data Processing by the Company

The personal data collected allows the identification of the user, facilitating access to the site and the provision of certain services.

In accordance with Organic Law 3/2018 of December 5th, on the Protection of Personal Data and the Guarantee of Digital Rights, Te Conectamos tu Llamada SL is committed to ensuring that the collection and processing of data comply with current legislation.

These data are processed in accordance with the purposes established at the time of collection.

Purposes of Data Processing

The objectives of data processing by Te Conectamos tu Llamada SL through this website are:

• Management of ETA UK applications;

• Accounting management;

• Administrative follow-up of customers;

• Website management;

• Compliance with certain applicable legal and regulatory obligations.

The collection and processing of data are limited strictly to the information necessary to achieve the intended purposes.

Recipients of the Data

The processed data is intended exclusively for all authorized personnel and services of this website, as well as potential subcontractors, partners, and third-party recipients within the specific objectives of data processing.

In case of outsourcing a service, this site ensures the respect and integrity of the personal data communicated.

Data Retention Periods

This site commits to limiting the retention duration of personal data, ensuring it does not exceed the period necessary for the purposes for which they are collected and processed.

Rights of Data Subjects and Exercise of Rights

Any natural person, upon proving their identity, may exercise their rights to question, access, rectify, erase, object to the processing of their personal data for legitimate reasons, data portability, and restriction of data processing concerning them.

These persons also have the right to object to the processing of their data for marketing purposes.

Finally, anyone can define general or specific instructions regarding the retention, deletion, and communication of their personal data after their death. General instructions relate to all personal data concerning the data subject and can be registered with a digital third party trusted and certified by the Spanish Data Protection Agency (AEPD). Specific instructions, concerning particular data processing identified by these instructions, must have specific consent registered with the data controller.

To exercise rights related to the processing of personal data managed by this site, the data subject may send their request via email to the following address: info@eta-traveler.com or by postal mail to Te Conectamos tu Llamada SL, Calle Parque Bujaruelo, 25 – 1 Loc 3, Alcorcon, 28924, Madrid, attaching a signed copy of an identity document or using the online data deletion form.

Security

This site takes necessary precautions, considering the nature of the data and the risks involved in processing, to maintain data security and prevent data from being distorted, damaged, deleted, or accessed by unauthorized third parties.

It also ensures the enhancement of personal data security by implementing all necessary technical and organizational measures, especially through physical and logical security methods.

This site commits to notifying any personal data breach to the AEPD and affected individuals in cases of high risk to their rights and freedoms.

Transfers Outside the EU

In cases where data of affected individuals are transferred outside the European Union, this site adopts all necessary measures to ensure the transfer maintains an adequate and sufficient level of protection.

Complaints

In accordance with regulations, the data subject has the right to lodge a complaint with the supervisory authority if they believe their rights have been violated.

Cookies

The user is informed that during their visits to the website, cookies may automatically be installed on their internet browser, particularly to:

• Compile statistics and track visitor numbers and the usage of various elements comprising the site’s services;

• Adapt the site’s presentation according to the user’s device;

• Adapt the site’s presentation to user preferences;

• Remember information regarding forms completed on the site (registration or account access, subscribed service, etc.);

• Allow user access to restricted and personal site areas using identifiers;

• Implement security measures, for example, requesting the user to re-login after a certain period;

• Share information with advertisers on other websites to provide relevant advertising according to user interests;

• Share information on social networks.

A cookie is data that does not directly identify internet users but records information related to their browsing on the site.

Personal data collected are kept on this site for a period not exceeding 60 months. They are never transferred to third parties or used for other purposes.

The browser settings allow users to be informed about the presence of cookies and potentially reject them.

Internet users have the right to object to, access, modify, and delete personal data communicated via cookies under the conditions stated above.

Updates

This site reserves the right to modify this privacy policy’s content at any time and to update it regularly according to changes in applicable regulations.