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If you have any questions about our services or a submitted application, you can contact our Customer Support Center.

To help us process your inquiry more efficiently, please include the following information in your message:

Full name of the traveler.
Email address used in the application.
If you have submitted multiple applications, please provide the above information for each traveler.

Our team is committed to providing a quick and efficient response.

Our support service is available every day of the year, and we can assist you in Spanish or English.

We also recommend checking our Frequently Asked Questions (FAQ) section, as well as our Policies and Terms, where you may find answers to the most common questions.

Thank you for your trust. We are at your disposal to assist you with anything you may need.

Frequently Asked Questions about the UK ETA

Find answers to all your questions before applying for your Electronic Travel Authorization (ETA) to visit the United Kingdom for tourism, business, or transit.

What is the UK ETA and who needs to apply for it?

The ETA (Electronic Travel Authorization) is a mandatory permit for citizens of certain visa-exempt countries who wish to travel to the United Kingdom. It is required for short stays for tourism, business, or transit, and must be obtained before boarding your transport to the UK.

How long is the UK ETA valid for?

An approved ETA is valid for 2 years or until the linked passport expires, whichever comes first. During this period, it allows multiple entries into the UK, with stays of up to 6 months per visit.

How can I apply for the UK ETA?

You can apply for the ETA online by completing a form with your personal details, passport information, and travel details. The process is simple, secure, and generally fast. It is recommended to apply well in advance, ideally at least 3 days before your trip.

What documents do I need to apply for the UK ETA?

To complete the application, you will need a valid biometric passport, a recent photograph, and you must answer a few security questions. You will also need an electronic payment method to pay the applicable fee.

How long does it take to get the UK ETA approved?

Most applications are processed within 72 hours. In some cases, additional documentation may be required, so it is advisable to apply well in advance of your travel date.